How do I modify, update, reschedule or cancel my reservation?Īny modification, cancellation, or update of data must be done by email by mentioning the unique reservation # code generated to happens if a booked service cannot be carried out due to weather conditions or reasons of force majeure? No, the confirmation email in your inbox is enough to validate the adventure. Is it necessary to reconfirm my reservation before the trip? In the event that we are unable to help, full refund policies apply. What happens if my reservation cannot be confirmed?ĩ9% of the reservations are usually confirmed, however, if there is the availability of hotels, services, or others, we will offer an alternative of dates, lodging, or services. If the travel dates are very close, we will contact you as soon as possible, if they are extended dates we will keep in touch by email or WhatsApp contact 3 to 5 weeks before. Once the payment is made, we will send you a tour confirmation email. How and when will I receive the reservation confirmation? ![]() ![]() ![]() Our online payment methods are PayPal, Stripe (credit card payment), and bank transfers in the U.S. Fill in the information requested on the form 6. Choose your departure date from the calendar 2.
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